Interspire Email Marketer

Interspire Email Marketer is a leading application for managing large scale email marketing campaigns.  We worked on two maintenance releases of the product.  In both releases we documented and resolved numerous bugs and user experience issues.  We also sourced, trained, and managed a distributed team of support engineers to handle customer support tickets.  For this project, we worked with PHP, MySQL, Postfix, JavaScript, jQuery, Atlassian Jira, and SVN.